How to Give Customers and Residents Access to Your Web App

Providing a seamless digital experience for your clients and residents is essential for modern property management. PropertyCareApp allows you to easily distribute access links and customize the login experience to match your brand.

Step 1: Activating the Web Application

Before your residents can log in, you must ensure the portal is live:

• Navigate to the Website Settings menu to activate the web application.

• Ensure all primary configurations (like login methods) are completed before sharing links.

Step 2: Distributing the Access Link

You can find the unique access URL within your administrative dashboard:

• Go to the Contacts menu.

• Copy the web application link provided there.

• Pro Tip: Share this link via email campaigns, resident newsletters, or your company's digital signature to ensure high adoption rates.

Step 3: Professional Branding with Custom Domains

For a more authoritative and professional appearance, you can move away from the default URL:

• Set up a Custom Domain so the web app runs directly under your own company's website address (e.g., https://www.google.com/search?q=portal.yourcompany.com).

• This enhances brand credibility and makes the link easier for residents to remember.

Step 4: The User Login Experience

When a resident clicks the link, the system intelligently handles their entry based on your security settings:

• Authentication: Users will be prompted to enter either their Email or Phone Number.

• Returning Users: If the user is already in your database, the system sends a secure Verification Code to their device for instant login.

• New Users: If the information isn't recognized, the app automatically redirects them to a Sign-up Page to collect their details before granting access.